![]() ![]() If you have purchased an ARK Skincare product from a retailer or distributor please contact them or refer to their website for their returns policy. If you wish to return your product purchased directly from ARK Skincare, please follow the procedure detailed here. Products purchased using e-vouchers are non refundable and non returnable. Via carrier, signature required (5-6 working days) £35.00įor reasons of hygiene, we are not usually able to offer refunds or exchanges on any opened product.Į-vouchers are non refundable and cannot be exchanged for cash. Via carrier, signature required (5-6 working days) £20.00 We're sorry for any disappointed caused, it's a situation we continue to monitor and we hope a cost effective solution can be found in the near future. Changes following Brexit have meant our customers are facing unexpected additional costs, which make the current system unworkable. Unfortunately we've made the decision to stop shipping orders to the EU. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. You are solely responsible for any taxes, duties, levies, fees and/or any other expenses related to importing the products you order. If an order is refused delivery by customs due to unauthorized ingredients or contents, ARK Health & Beauty (Retail) Ltd is not responsible for any losses or costs incurred by you, the customer. You are responsible for complying with international, national or local laws regulating the importation of products that you may purchase. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties. This means we the seller take responsibility for shipping the product, but we require the customer to pay any import costs, such as VAT, duties, and clearing fees. ![]() ARK Health & Beauty (Retail) Ltd deliveries are classed as 'Delivered At Place' (DAP), also called delivered duty unpaid (DDU). ![]() Please check with your country’s customs office regarding the import of the products you wish to order. This candle aroma has a mint background of Peppermint and Spearmint with a foreground aroma of Eucalyptus hence the melody Eucalyptus comes from the. PLEASE NOTE: We can not take any responsibility for delayed orders to other countries outside the UK due to individual custom regulations. Next Working Day (UK Mainland) - Unfortunately we are currently unable to offer a next day service, w e apologise for any inconvenience this causes. Hello to all my BBW addicts and aficionados I just want to show you guys the new prices of these body washes, it’s crazy Gingham has price jumped from original 13.50 to 18.95. ![]()
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